Terms of Service

1. Acceptance of Terms

By accessing or using ReechOut ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Use of Service

2.1 Eligibility

You must be at least 18 years old to use our Service. By using ReechOut, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will comply with all applicable laws and regulations
• All information you provide is accurate and current

2.2 Account Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and identification
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3. Service Description

ReechOut provides an AI-powered phone interview automation platform that enables businesses to:

• Conduct automated phone interviews with candidates
• Create and manage custom questionnaires
• Generate detailed candidate reports and evaluations
• Streamline recruitment and screening processes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, for any reason.

4. User Responsibilities and Conduct

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates any applicable law or regulation
• Transmit any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers connected to the Service
• Use the Service to collect or store personal data about other users without consent
• Impersonate any person or entity or falsely state your affiliation with any entity
• Use the Service for any fraudulent or deceptive purpose
• Violate any intellectual property rights of others

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by ReechOut and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain ownership of any content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content for the purpose of providing and improving the Service.

5.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you agree that we may use such feedback without any obligation to compensate you.

6. Payment Terms

6.1 Subscription Fees

Certain features of the Service may require payment of fees. You agree to pay all fees associated with your use of the Service in accordance with the pricing terms presented to you.

6.2 Billing and Renewal

Subscription fees are billed in advance on a monthly or annual basis. Your subscription will automatically renew unless you cancel before the renewal date. You are responsible for all applicable taxes.

6.3 Refunds

Refunds are provided in accordance with our refund policy. We reserve the right to change our pricing at any time, with notice to existing subscribers.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

You are responsible for ensuring that you have the right to collect, use, and process any candidate data you provide to us through the Service.

8. Service Availability and Modifications

We strive to provide reliable service, but we do not guarantee that the Service will be available uninterrupted, secure, or error-free. We may perform scheduled or unscheduled maintenance that may temporarily interrupt the Service.

We reserve the right to modify, update, or discontinue features of the Service at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting us or using the account deletion features in the Service.

All provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, and limitations of liability.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will meet your requirements, be available on an uninterrupted basis, or be error-free. We do not guarantee the accuracy or completeness of any information provided through the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REECHOUT, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless ReechOut and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service or violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ReechOut operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the arbitration association, except where prohibited by law.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: